General Questions

Q: Where are your locations
A: All of our locations can be found below or on our Locations page:

Main Corporate Office:
Standard Graphics Mid Atlantic, Inc.
3514 Lee Highway 
Arlington, VA 22207
(703) 524-2125
(800) 732-2510
Fax: (703) 524-1704

Showroom and Warehouse:
7383 Washington Boulevard, #108
Elkridge, MD 21075
(410) 579-8070
Fax: (410) 579-8072

Field Office:
4030 Wake Forest Road Suite 300
Raleigh, NC 27609
(919) 872-5454


Q: INCLEMENT WEATHER POLICY
A: In the event of inclement weather, Standard Graphics follows the Federal Government's decisions for the Washington Metro area.


Q: PURCHASE ORDERS
A: Standard Graphics accepts Purchase Order Numbers from government agencies. Please call 1-800-732-2510 for special processing instructions.


Q: SALES TAX
A: Standard Graphics collects sales tax on items shipped to Maryland, District of Columbia, Virginia, North Carolina and South Carolina. If you have a tax exempt certificate, please fax it to 703-524-1704 or email it to mdonson@standardgraphics.com.


Q: SHIPPING
A: Most items ship via United Parcel Ground Service. Quoted shipping charges are based on UPS Ground rates and are subject to change based on the specific shipment. You will be notified if there is a discrepancy between the quoted price and the actual charge. Courier Charges are added to the total order once the order has been processed. We ship within the USA.


Q: RETURNS
A: Standard Graphics wants you to be satisfied with your purchase. However, if you need to return an item, please notify our office by calling 1-800-732-2510 within two weeks of the date of the purchase for a Return Authorization Number. Returns will be accepted on new, unused, and unopened merchandise in its original packaging with a 20% restocking charge. All returns are subject to approval. Customers are responsible for the expense incurred to return merchandise to Standard Graphics.
CUSTOM ORDERS, SPECIAL ORDERS AND ALL PARTS ARE FINAL SALES AND NON-REFUNDABLE.


Q: Disclaimer
A: We use our best effort to maintain accurate information on our website. However, prices, availability, and content are subject to change at any time and without notice. In the event we discover a discrepancy, you will be notified.